Conditions d’utilisation

Preamble

Before using this site or creating a Wrinkle account (hereinafter referred to as the “Account”), please read the following Terms of Service carefully to understand your legal rights and obligations regarding Connectica Co., Ltd., its affiliates, and subsidiaries (individually and collectively referred to as the “Company,” “we,” “us,” or “our”).

The services we provide or make available (hereinafter referred to as the “Service”) include (a) the site, and (b) AI-based influencer matching, multilingual translation, export trade document automation SaaS, multi-currency payment, and global logistics linkage systems. By using the Wrinkle services or creating an account, you agree that your consent to these Terms of Service and our additional terms and policies is irrevocable. If you do not agree to these terms, please discontinue the use of our services.

Article 1 (Purpose) The purpose of these Terms is to define the rights, obligations, responsibilities, and other necessary matters between Wrinkle (hereinafter referred to as the "Company") and brand companies in Korea (hereinafter referred to as the "Client") in using the platform and related services (hereinafter referred to as the "Service") provided by the Company.

Article 2 (Definitions)

  • Platform: Refers to the digital service environment (web/app) operated by the Company to connect Clients with influencers.

  • Client: Refers to a Korean corporation or individual business owner who has registered on the platform to commission marketing campaigns and make payments.

  • Partner: Refers to an overseas-based creator who has registered on the platform to participate in Client campaigns, produce and upload content, and receive settlement for their earnings.

  • Campaign: Refers to all marketing activities that a Client requests from a Partner through the Wrinkle platform.

  • Buyer: Refers to the actual paying customer who orders and pays for the Client's goods/products/services through the influencer's content.

  • Mall: Refers to the shopping mall environment where payments for the Client's goods/products/services can be made.

Article 3 (Service Fees and Billing Methods)

  1. The billing methods incurred as the "Client" uses the Company's platform are classified as follows, and specific rates and amounts shall be announced separately within the platform or determined by individual agreement.

    • Subscription Fee: A monthly subscription fee charged regularly each month according to the service plan selected by the "Client."

    • Sales Commission: A platform commission charged per actual sale generated through the activities of the "Partner."

  2. The "Company" may change the fee policy described in the preceding paragraph and must notify the "Client" at least 30 days prior to any such change.

Article 4 (Campaign Registration and Influencer Matching)

  1. The "Client" may register campaigns matching their marketing objectives on the platform, and must clearly state product information, influencer qualifications, content guidelines, provided benefits, and affiliate commission rates.

  2. The "Company" recommends "Influencers" or provides a matching system according to the conditions registered by the "Client." However, the "Company" does not guarantee specific sales performance or traffic increases.

  3. After matching is completed and the "Influencer" begins campaign activities such as content creation, the "Client" may not arbitrarily cancel the campaign or unilaterally change the guidelines without justifiable reasons. If canceled for unavoidable reasons, the "Client" must bear the penalty set by the "Company" or the basic compensation to the "Influencer."

Article 5 (Affiliate Links and Calculation of Sales Performance)

  1. Sales performance through "Influencers" is calculated based on payment transactions generated via unique Tracking Links or Promo Codes provided by the "Company."

  2. The "Client" agrees that affiliate commissions are calculated based on click counts, conversion rates, and sales performance data aggregated in the "Company's" platform system, and cannot object to this data unless a clear system error is proven.

Article 6 (Affiliate Revenue Distribution and Limitations on Settlement)

  1. The "Client" is obligated to pay the 'affiliate commission rate' (a certain percentage of the sales amount, etc.) set during campaign registration to the "Influencer," and the "Company" shall first deduct this commission from the Client's sales settlement to pay the "Influencer."

  2. Prohibition of Arbitrary Change of Commission Rate: The "Client" may not unilaterally reduce the affiliate commission rate for sales already generated or being generated while the campaign is in progress or the influencer's content is posted.

  3. In principle, affiliate commissions are calculated based on the 'actual product payment amount (net sales),' excluding international shipping fees, customs duties and taxes, and platform discount coupons applied from the "Buyer's" payment amount.

Article 7 (Payment and Settlement)

  1. Payment and Currency of Overseas "Buyers"

    • The sales price of goods, etc., through the "Mall" is calculated and paid based on the local currency overseas (e.g., USD or other currencies designated by the Company).

    • The sales price may include international shipping fees, local overseas taxes, and other fees in addition to the price of the goods, and the Company must clearly disclose these prior to payment.

  2. Settlement for Korean Clients (Brand Companies)

    • Settlement Amount: The "Company" pays the "Client" the amount remaining after deducting pre-agreed 'platform use fees,' 'payment gateway (PG) fees,' 'international shipping fees,' etc., from the total amount paid by the overseas "Buyer."

    • Applied Exchange Rate: When settling foreign currency amounts by exchanging them into Korean Won (KRW), the 'trading base rate announced by the Bank of Korea on the settlement date designated by the Company' shall apply, and any profit or loss due to exchange rate fluctuations shall be borne by each party.

    • Settlement Cycle: (e.g., Paid on the 15th of the following month based on the end of each month, etc. - enter your company's policy)

  3. Settlement for Overseas Influencers (Revenue Share / Commission)

    • Settlement Conditions: Revenue (commission) at the pre-agreed rate will be settled only for final 'purchase confirmed' transactions generated through the "Influencer's" unique link or promo code.

    • Fees and Taxes: Bank fees (wire transfer fees, intermediary fees, etc.) incurred when remitting overseas to the "Influencer" will be deducted from the influencer's settlement amount. Additionally, if withholding tax occurs according to the tax treaties of the country of residence, the amount will be paid after deducting such tax.

    • Settlement Currency: In principle, the settlement amount will be paid in US Dollars (USD) or a mutually agreed currency.

  4. Settlement Processing in the Event of Withdrawal of Subscription (Refund)

    • In the event of returns, purchase cancellations, refunds, or credit card chargebacks by overseas "Buyers," the respective transaction will be excluded from the settlement target.

    • If a refund occurs after settlement has already been completed, the "Company" may deduct the corresponding amount from the settlement amount to be paid to the "Client" and "Influencer" in the next settlement cycle or request a separate refund/clawback.

Article 8 (Processing of Settlement and Refunds)

  1. The "Company" will proceed with settlement to the "Client" only for orders among the payments made by overseas "Buyers" that are finally 'purchase confirmed' (the exchange/return period has elapsed after delivery completion).

  2. Orders involving withdrawal of subscription, returns due to simple change of mind, refunds due to defective products, or payment cancellations (Chargebacks) by the "Buyer" are fundamentally excluded from settlement.

  3. The "Company" calculates the settlement amount based on the final net amount after deducting all payment fees, platform fees, and other related costs for the respective order.

  4. If a cancellation or refund occurs due to exceptional reasons after settlement is completed, the "Company" may deduct the amount from the settlement to be paid to the "Client" in the following month or request a separate refund.

Article 9 (Overseas Shipping and Customs Clearance)

  1. Shipping Methods and Responsibilities

    • In delivering goods to overseas "Buyers," the "Client" may select an appropriate method from self-shipping, using an affiliated logistics network connected by the "Company," or the fulfillment service provided by the "Company" (if applicable).

    • The "Company" merely acts as a broker for payments and information transfer through the platform. Unless there is intentional misconduct or gross negligence on the part of the Company, it is in principle not responsible for any delays, damage, or loss occurring during the shipping process conducted directly by the "Client" or through affiliated logistics networks.

  2. International Shipping Fees and Customs/Duties (Incoterms Application)

    • The entity responsible for charging international shipping fees (e.g., free shipping conditions) and bearing taxes and public charges such as tariffs and VAT incurred during customs clearance in the importing country shall follow the trade terms (DDP, DAP, etc.) set by the "Client" on the platform during campaign and product registration.

    • The "Company" must clearly disclose the shipping fee and customs/duty burden conditions set by the "Client" through the payment screen of the "Mall" before the overseas "Buyer" confirms and pays for the order.

  3. Customs Clearance Delays and Refusal of Receipt

    • If local customs clearance is delayed or returned due to reasons attributable to the overseas "Buyer" (e.g., incorrect recipient information, refusal to pay local customs duties/taxes, failure to check prohibited import items in advance), the additional return shipping fees, storage fees, and all other related costs shall be borne by the overseas "Buyer" in principle.

    • If goods are discarded by the competent customs office or returned for the reasons stated in the preceding paragraph, resulting in costs charged to the "Client" or the "Company," refunds for the respective purchase may be restricted.

    • If an item is identified as a prohibited item through inspection or violates policies, the Company may dispose of the product or hand it over to the competent authorities, and additional costs will be charged to the "Client."

    • The Company reserves the absolute right to arbitrarily dispose of (e.g., discard) such returned items locally in a manner it deems appropriate. In this case, the "Client" shall be deemed to have lost all ownership and rights to the returned items.

    • Due to the nature of cross-border trade, items for which the "Buyer" requests a refund or return for legitimate reasons will not, in principle, be returned to Korea to the "Client."

Article 10 (Content Copyright and Secondary Use)

  1. The original copyright of the content created by the "Influencer" through the Wrinkle platform belongs to the "Influencer."

  2. Premised on prior agreement with the "Influencer," the "Client" may secondarily utilize the content for marketing purposes, such as on their own shopping mall or SNS advertisements.

  3. Matters regarding whether secondary use of content is allowed, the permissible scope, usage period, and additional compensation must be clearly negotiated between the "Client" and the "Influencer" through features within the platform. The "Company" bears no responsibility for any copyright infringement and legal disputes arising from the "Client's" unauthorized use of content beyond the mutually agreed scope.

Article 11 (Early Termination of Campaign and Obligation of Prior Notice)

  1. If the "Client" must terminate an ongoing campaign early or change conditions due to inventory depletion or unavoidable internal circumstances, they must clearly notify the "Company" and participating "Influencers" through the platform system at least 7 days in advance.

  2. Regarding sales performance generated through links already distributed by the "Influencer" during the prior notice period (7 days) of the preceding paragraph, the affiliate commission rate agreed upon before cancellation shall apply equally and be settled normally.

Article 12 (Contract Termination and Restriction of Service Use)

  1. The "Company" may immediately permanently suspend service use and terminate this contract without prior notice if the "Client" commits any of the following material violations (Red Card):

    • Violation of the prohibition on direct transactions: Attempting or inducing direct transactions with an "Influencer" by bypassing the "Company's" platform.

    • Handling illegal/counterfeit goods: Registering and selling counterfeit products, products that infringe on the intellectual property rights of others, or illegal products whose distribution is prohibited by the laws of the relevant country.

    • Deceptive misdelivery: Deceiving the "Buyer" by intentionally shipping a product that is clearly different from the product paid for by the overseas "Buyer."

  2. The "Company" may issue a primary request for correction (warning) if the "Client" falls under any of the following subparagraphs. If not corrected within the specified deadline or if the violation is repeated, the Company may temporarily suspend service use or terminate the contract (Yellow Card):

    • Shipping delay: Failing to complete the dispatch process of the product within 7 days from the order collection date without justifiable reasons such as natural disasters.

    • Neglect of CS duties: Damaging the platform's reliability by continuously not responding to or significantly neglecting legitimate CS requests from overseas "Buyers," such as inquiries about exchanges, refunds, and shipping.

  3. If financial or non-financial damage occurs to the "Company," "Influencer," or overseas "Buyer" due to reasons attributable to the "Client" under this Article, the "Client" bears full liability for compensation.

Article 13 (Company's Exemption from Liability)

  1. The "Company" merely provides a system to broker transactions between the "Client" and the "Influencer" and does not represent either party.

  2. The "Company" is exempted from liability for service provision if it cannot provide the service due to communication network failures, natural disasters, or equivalent force majeure events.

  3. The "Company" merely provides a platform to broker transactions between the "Client" and the "Influencer," and makes no guarantees regarding the legality of the campaign content registered by the "Client" or the quality and marketing effectiveness of the content created by the "Influencer," and shall not be held liable for any disputes related thereto.

Article 14 (Confidentiality Obligation)

  1. The "Client" may not leak to third parties or use for purposes other than the purpose of this contract the "Company's" technical and business secrets (affiliate commission rates, matching logic, etc.) and the "Influencer's" personal information and revenue data acquired during the service use process.

  2. The confidentiality obligation under this Article shall remain valid for 3 years even after the service use contract is terminated or expires.

Article 15 (Governing Law and Jurisdiction)

  1. The laws of the Republic of Korea shall be the governing law for the interpretation of these Terms and any disputes arising between the "Company" and the "Client."

  2. In the event a lawsuit is filed regarding a dispute arising in connection with the use of the service, the court having jurisdiction over the location of the "Company's" head office shall be the exclusive agreed court of jurisdiction.

Connectica Co., Ltd. Email: ops@connectica.kr Address: Room 701-C02, 7th Floor, 226 Gasan digital 1-ro, Geumcheon-gu, Seoul (Gasan-dong, Ace High-End Tower 5) Phone: +82-10-8962-0618 Business Registration Number: 695-87-03674 Corporate Registration Number: 110111-0954561